What Information We Collect and Why
When you open an account, we collect the details you provide directly — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through these local wallets, we log the transaction
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reference and amount so your account wallet stays accurate and disputes can be resolved quickly. We also collect device and session data automatically — your IP address, browser type, and which pages you visit — to keep the platform stable and to detect unusual access patterns.
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If you reach out to our support team, those messages are stored so we can track your request from start to finish. We do not sell your personal data to third parties. Some data is shared with payment processors like bKash and Nagad solely to process
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your transactions, and with service providers who help us run the platform under strict data-handling agreements. Data we hold is kept only as long as your account remains active or as long as applicable law requires. Availability of this platform and the rights described here depend
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on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.